FAQ2017-04-20T15:12:32+01:00

Frequently Asked Questions

Here are a few of our most frequently asked questions, however should you have any others (or just want a chat) then give us a call on 01204 705 718 and one of our friendly, expert team will gladly assist you.

We currently work on a 5 (Working Day ) lead time on glazed frames and 3-5 working days on Unglazed frames (Delivered ) on stock profiles.
If you require an urgent frame quicker than our standard turnaround time please contact our sales department who will be glad to see whether we can meet your requirements.
You can use our dedicated pricing department who will respond to your enquiry within 24hrs with a full detailed quotation. Simply send your details to our Fax Hotline 01204 705812, call us on 01204 705718 or email [email protected]

Alternatively our Trade customers can access our online pricing Software which allows them to collate a professional personalised quotation, for more details please contact our sales team on 01204 705718

Yes you can. Please call in advance to arrange collection of an order.
Yes, our glazed frames are fully compliant with the latest C.E. regulations and carry permanent frame marking labels that state our BFRC registration number and Thermal Rating registration number.

They also display the product information and C.E marking. If however you purchase frames unglazed it is the responsibility of the company who supply the glass and frame to provide the permanent frame labels.

For more information on C.E markings go to our resources page or speak to our sales team.

This is dependent on your geographic location. We service all areas of Mainland UK. For further information on delivery days into your area please contact our sales team.
Yes we have a full range of packages available to our customers, please speak to our sales team for more information as to how we can assist and support you.

Got a burning question?

Call us on 01204 705 718 

or

Request a Call Back